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Terms and conditions

1. Information about BanglaTrend

Welcome to BanglaTrend! The website (“the website”) is an online clothing store for fashion-forward girls. We aspire to be your most admiring brand with our exclusively designed prints, hand-dyed fabrics having contemporary deshi ambiance. You can reach us at or +88-01955-400-400.

2. Scope

These Terms and Conditions apply to all items for sale and sold by BanglaTrend.

3. Use of the site

By accessing the website or placing an order with BanglaTrend (“we”) the customer (“you”) agree to be bound by all the terms and conditions (the Terms). We reserve the right to revise these Terms without prior notice to you.

Any links to other websites, which are not operated by us is out of our control and we accept no responsibility for them.

4. Your personal information

We will use your information in accordance to our Privacy policy, which forms part of these terms.

5. Offers, Conclusion of Contracts

Offers of items for sale in the website represent an invitation to you to place an order only. You can submit your order via this website, by email to or by calling our representatives at the designated phone numbers. Once you place an order, you will receive an automatic email confirmation of your order via email and this will conclude a contract of sale.

The contract will relate only to those specific items which are referred to in our email confirming our acceptance of your order. You should read and check the details in this email to ensure that they are correct. The contract’s content will be stored. You can find the details about your recent orders in your customer login.

If the details in the email confirming your order are incorrect, please contact us at or +88-01955-400-400.

The contractual language is English.

6. Price and delivery cost

We shall use our reasonable endeavors to ensure that prices as quoted on our website are correct. Information displayed on this site relating to pricing is subject to change by us without notice, but the prices on the site at the time of any order placed will be the prices applicable to that order.

However, we have no obligation to sell the product to you at the incorrect lower price. If the correct product price is higher than the price on the site, we will either contact you before dispatching the product, or reject your order and notify you of such rejection.

Unless stated otherwise, all prices exclude delivery costs.

7. Availability and delivery

Information displayed on this site relating to availability is subject to change by us without prior notice. We cannot guarantee permanent or continuous availability of all products on this site. All orders are subject to availability at all times.

If your ordered item is not available, we will inform you immediately and if applicable reimburse any monies paid without delay.

We deliver within Bangladesh only.

Our delivery methods are hand delivery (for most parts of Dhaka city only) and courier (rest of the country).

Our standard delivery takes 3-7 working days. On certain situations that are beyond our control (force majeure), your order may need longer delivery times.

We will deliver your ordered products to the delivery address which you provided us at the time of placing the order. We are not responsible for any delay or non-fulfillment in delivery caused by the unavailability of someone at your designated address to take delivery of the products. It will then be your responsibility to arrange a new delivery date and additional delivery charges.

8. Payment

Payment is due in full immediately. You can make the payment by any one of the following methods:

  • Cash on Delivery (COD): applicable for Dhaka City area only.
  • Pay in Advance: applicable for outside Dhaka City. You can pay by courier, in our bank account, or by bKash

9. Right to cancel

You can cancel your order only before your ordered items are dispatched. If you wish to cancel your order, please send email to or call at +88-01955-400-400.

10. Return, exchange and refund policy

Currently we do not allow any return, exchange or refund for products sold and delivered.

We want you to be satisfied with your purchase. Therefore, whenever you shop with us, we request you to check your ordered items during delivery.

If an item delivered is wrong or damaged, we will of course arrange a replace subject to your reporting at the time of delivery. If the same item is not available in stock, we will offer you an exchange or return. In case of return, we will refund any money received from you for that purchase.

11. Cancellation by us

We reserve the right to cancel the contract between us if, for example:

  • We have insufficient stock to deliver the goods you have ordered;
  • We do not deliver to your area; or
  • One or more of your ordered products was listed on the website at an incorrect price.

If we cancel your order, we will notify you by email and reimburse any amount paid by you for that order immediately.

12. Title and risk

You will become the owner of the goods you have ordered when they have been delivered to you and we have received clear funds in full payment for the goods. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

13. Our liability

You hereby indemnify us and undertake to keep us indemnified against all and any liabilities, losses, damages, expenses and costs (including legal expenses and amounts paid in settlement of any demand, action or claim) arising, directly or indirectly, out of a breach by you of any of your obligations under these terms, or other liabilities arising out of your use of this website.

Our liability connected to any products acquired through the website is strictly limited to the buying price of the product.

14. Invalidity

If any part of these terms is unenforceable, the enforceability of any other part of these terms will not be affected.

15. Law and jurisdiction

These Terms are governed by and construed in accordance with the laws of Bangladesh.

These terms are governed by laws of Bangladesh. The Bangladesh courts will have exclusive jurisdiction over any dispute relating to these terms or any contracts between us.

16. Notices

All notices given by you to us must be given to us in writing by email. We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on the Site, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.